Volunteering opportunities

Volunteer

 

Current volunteering opportunities 

Please note that we can only accept volunteers aged 18 and over who are able to commit to at least the minimum length of time as shown on the role description, this is usually six months.

For enquiries relating to work experience at our hospitals please visit the NHS Trust’s website: www.imperial.nhs.uk/careers/our-roles/work-experience

 

Charing Cross Hospital

Hearing Loss Support Volunteer

We are looking for volunteers to support the Audiology team based at Charing Cross Hospital, as part of the Imperial College Healthcare NHS Trust. This role will be based either within the hospital or at the St. Mary Abbotts Hearing Aid Centre in Kensington. Hearing Loss Support Volunteers will provide a friendly point of contact for patients within the clinics and provide peer-to-peer support to hearing aid users.

The Volunteer:

This role is likely to appeal to someone who has a knowledge of hearing aid use, or willingness to help others learn to fix small maintenance issues themselves so that they can retain their independence. A patient and kind natured person, who enjoys explaining processes to a varied audience, would be perfect for this role.

What will I do as a Hearing Loss Support Volunteer?

  • To help provide instructions to hearing aid users so that they can confidently undertake maintenance on their own hearing aids 
  • Be a point of contact to meet and greet patients attending walk in repairs clinics
  • Photocopy leaflets and help to keep displays full
  • Pass on feedback on department leaflets to the Audiology team
  • Assist at awareness and other events (optional)

Commitment:

Ideally we are looking for individuals who can volunteer for a morning shift, either weekly or fortnightly during the week. We ask volunteers to commit to a minimum of six months with us initially.

What will you get out of it?

You’ll be volunteering with a team of audiology specialists and volunteers will be able to gain knowledge of hearing aids and the workings of the ear. If you are a hearing aid user you will be able to use your experience and knowledge to support others who may not yet have the confidence to make their own repairs. Volunteers may also gain skills in coaching and communications as part of this role. In line with our volunteer expenses policy, we’ll reimburse out of pocket expenses for travel and refreshments. 

How to apply

1)    Download the role description and application form from this website

2)    Fill out the application form

3)    Email it back to us at: volunteering@imperialcharity.org.uk 

Selection and Appointment Process

  • After we have received your application we will review it and applicants who meet what we are looking for will be invited to an informal interview.
  • Applicants will be informed as soon as possible about the result of their interview
  • The Volunteering Department will take up two satisfactory references
  • Upon receipt of those, the Volunteering Department will arrange for you to attend a Core Training day ahead of your first shift with us

We really hope you apply for this role with us, and join our team of volunteers at Charing Cross Hospital. Should you need more support with completing the application form, or want to know more about the role, contact us on volunteering@imperialcharity.org.uk or 020 3005 6391

 

 

St Mary's Hospital

Fleming Museum Volunteer

We are looking for volunteers to join the team supporting the Alexander Fleming Laboratory Museum based at St Mary’s Hospital as part of the Imperial College Healthcare NHS Trust. This role will be based in our museum which welcomes around 9,000 visitors per year. Fleming Museum Volunteers will provide a friendly welcome and actively engage and support a wide variety of visitors whilst sharing the story of the discovery of penicillin on the site which it was discovered.

The Volunteer:

This role is likely to appeal to someone who has an interest, knowledge or willingness to learn about the story of Alexander Fleming and the discovery of penicillin. An enthusiasm for museums, curating and talking to groups of visitors is preferred. We suggest visiting the Alexander Fleming Laboratory Museum before applying for this volunteer role.

What will I do as a Fleming Museum Volunteer?

  • Support the opening and closing of the museum
  • Collect admission fees and serve customers in the Museum shop
  • Conduct short guided tours of Alexander Fleming’s laboratory for visitors to the museum
  • Assist the Archivist/Curator when there are group visits, including school visits
  • Supervise visitors to make sure they do not stray into other parts of the Hospital or damage/deface exhibition panels
  • Check that all museum rooms are secure and locked and when not in use
  • Ensure that the Museum areas are attractively laid out
  • Assist with light dusting of artefacts when necessary
  • Record number of visitors and add up takings from admissions and shop at end of each session

Commitment:

Ideally we are looking for individuals who can volunteer for a minimum of three hours weekly Monday to Thursday. Shifts take place at 10AM – 1PM and you will be paired with another volunteer. We ask volunteers to commit to a minimum of six months with us initially.

What will you get out of it?

You’ll be volunteering with a close-knit, friendly and welcoming team who are wholly committed to providing an excellent visitor experience to all who attend the Alexander Fleming Laboratory Museum. This role will provide you the rare opportunity to gain an insight into the life and works of Alexander Fleming, and to share his story with others. You will gain experience in a hands-on customer service role, and have the opportunity to gain new skills. You will receive training, support from a dedicated Volunteering Manager and curatorial staff, and a huge amount of satisfaction from giving back to your local community. In line with our volunteer expenses policy, we’ll reimburse out of pocket expenses for travel and refreshments. 

How to apply

1)     Download the role description and application form from this website

2)    Fill out the application form

3)    Email it back to us at: volunteering@imperialcharity.org.uk 

Selection and Appointment Process

  • After we have received your application we will review it and applicants who meet what we are looking for will be invited to an informal interview.
  • Applicants will be informed as soon as possible about the result of their interview
  • The Volunteering Department will take up two satisfactory references
  • Upon receipt of those, the Volunteering Department will arrange for you to attend a Core Training day ahead of your first shift with us

We really hope you apply for this role with us, and join our team of volunteers at St Mary’s Hospital. Should you need more support with completing the application form, or want to know more about the role, contact us on volunteering@imperialcharity.org.uk or 020 3005 6391

 

 

 

Outpatients Café Volunteer: Friends of St Mary’s Hospital

We are seeking volunteers to provide outstanding customer service whilst serving visitors a range of refreshments from the hospital’s popular Outpatients Department Café. With a patient, calm and friendly manner, you’ll assist visitors to the site in an empathetic and helpful way. You’ll be proficient in handling cash, with prior experience in providing customer service in a retail or catering capacity. There will also be opportunities to help fundraise too!

Location: Main Outpatients Building, St Mary's Hospital (W2 1NY).

Hours: Ideally we are looking for individuals who can volunteer at least once a week on a weekday. Shifts are available at the following times for this role:
Mondays: 10:00am to 12:30pm
Wednesdays: 12:30pm to 3:00pm
Fridays: 10:00am to 12:30pm and 12:30pm to 3:00pm

Commitment: We ask volunteers to commit to a minimum of six months with us initially.

What are the main tasks?

•To serve hot and cold drinks, sandwiches and other items stocked in the café, carrying out regular audits of sell-by-dates

•You’ll need to be able to replenish stock, which may involve lifting and carrying. You must be physically fit to be able to do so

•Handling and counting cash

•Assistance with basic housekeeping tasks to ensure smooth running of the café 

•Ad hoc support with fundraising activities and charitable events from time to time

 

What will you get out of it?

You’ll be volunteering with a close-knit, friendly and welcoming team who are wholly committed to helping patients and visitors. This will also provide any volunteer with experience in a hands-on customer service role, and the opportunity to gain new skills in a busy and thriving area of the hospital. 

In line with our volunteer expenses policy, we’ll reimburse out of pocket expenses for travel and refreshments. 

 

How to apply

•Download the role description and application form

•Fill out the application form and email it back to us at: volunteering@imperialcharity.org.uk

 

Selection and Appointment Process

•We will review and shortlist all applications received, applicants who meet what we are looking for will be invited to interview.

•Interviews will take place to give us a chance to meet potential new volunteers and for them to meet us and see what we do. Roles will be offered to suitable applicants

•The Volunteering Department will take up two satisfactory references, which we require prior to any new volunteer starting with us. Upon receipt of those, the Volunteering Department will arrange for you to attend an induction ahead of your start date with us.

 

Training provided

•All volunteers receive a one day hospital induction.

•Important safety topics are also provided via our e-learning platform for volunteers to complete during their first three months with us.

 

 

Shop Volunteer: Friends of St Mary's Hospital 

We are looking for someone to join a friendly and tight-knit team of volunteers serving members of the public, members of staff and other visitors within the hospital shop at St. Mary’s Hospital. You’ll provide outstanding and empathetic customer service with a patient, calm and friendly manner from one of the most thriving areas of the hospital site. You’ll be proficient in processing both cash payments and paypoint transactions using a till. There will also be opportunities to help fundraise too!
 
Location: The Queen Elizabeth the Queen Mother Building, St Mary's Hospital (W2 1NY).
 
Hours: We are looking for volunteers who can commit to volunteering once a week to fill either of these shifts:

Monday: 3.30 -6.30 |  Tuesday 10am – 1pm | Thursday 3.30 -6.30 | Friday 3.30 -6.30

 
Commitment: We ask volunteers to commit to a minimum of six months with us initially.
 
What are the main tasks

•To serve customers a range of products from the hospital, carrying out regular audits of sell-by-dates
•You’ll need to be able to replenish stock, which may involve lifting and carrying. You must be physically fit to be able to do so
•Handling and counting cash
•Assistance with basic housekeeping tasks to ensure smooth running of the shop 
•Ad hoc support with fundraising activities and charitable events from time to time
 
What will you get out of it

You’ll be volunteering with a close-knit, friendly and welcoming team who are wholly committed to helping patients and visitors. This role will also provide any volunteer with experience in a hands-on customer service role, and the opportunity to gain new skills supporting one of the busiest parts of the hospital. 
In line with our volunteer expenses policy, we’ll reimburse out of pocket expenses for travel and refreshments. 
 
How to apply

•Download the role description and application form
•Fill out the application form and email it back to us at: volunteering@imperialcharity.org.uk
 
Selection and Appointment Process

•We will review and shortlist all applications received, applicants who meet what we are looking for will be invited to interview.
•Interviews will take place to give us a chance to meet potential new volunteers and for them to meet us and see what we do. Roles will be offered to suitable applicants
•The Volunteering Department will take up two satisfactory references, which we require prior to any new volunteer starting with us. Upon receipt of those, the Volunteering Department will arrange for you to attend an induction ahead of your start date with us.
 
Training provided

•All volunteers receive a one day hospital induction.
•Important safety topics are also provided via our e-learning platform for volunteers to complete during their first three months with us.
 

 

Hammersmith Hospital

Shop Volunteer: Friends of Hammersmith Hospital

We are looking for someone to join a friendly and tight-knit team of volunteers serving members of the public, members of staff and other visitors within the three hospital outlets situated at Hammersmith Hospital. You’ll provide outstanding and empathetic customer service with a patient, calm and friendly manner from one of the most thriving areas of the hospital site. You’ll be proficient in or willing to learn to process payments using a till. There will also be opportunities to help fundraise too!
 
Location: Hammersmith Hospital, Du Cane Road, London (W12 0HS)
 
Hours: Ideally we are looking for individuals who can volunteer at least once a week on a weekday, either from 09:00-13.00 or 13.00-17.00.
 
Commitment: We ask volunteers to commit to a minimum of six months with us initially.
 
What are the main tasks
•To serve customers a range of products from the hospital, carrying out regular audits of sell-by-dates
•You’ll need to be able to replenish stock, which may involve lifting and carrying. You must be physically fit to be able to do so
•Handling and counting cash
•Assistance with basic housekeeping tasks to ensure smooth running of the shop 
•Ad hoc support with fundraising activities and charitable events from time to time
 
What will you get out of it
You’ll be volunteering with a close-knit, friendly and welcoming team who are wholly committed to helping patients and visitors. This role will also provide any volunteer with experience in a hands-on customer service role, and the opportunity to gain new skills supporting one of the busiest parts of the hospital. 
In line with our volunteer expenses policy, we’ll reimburse out of pocket expenses for travel and refreshments. 
 
How to apply
•Download the role description and application form
•Fill out the application form and email it back to us at: volunteering@imperialcharity.org.uk 
 
Selection and Appointment Process
•We will review and shortlist all applications received, applicants who meet what we are looking for will be invited to interview.
•Interviews will take place to give us a chance to meet potential new volunteers and for them to meet us and see what we do. Roles will be offered to suitable applicants.
•The Volunteering Department will take up two satisfactory references, which we require prior to any new volunteer starting with us. Upon receipt of those, the Volunteering Department will arrange for you to attend an induction ahead of your start date with us.
 
Training provided
•All volunteers receive a one day hospital induction.
•Important safety topics are also provided via our e-learning platform for volunteers to complete during their first three months with us.
 

Opportunities In and Around The Local Community 

Events Volunteer

Join our winning team, become an Events Volunteer. Our Events Volunteer scheme is a new way to volunteer with Imperial Health Charity supporting our efforts to raise funds to improve patient care and support staff development at the five hospitals within the NHS Trust.

Why volunteer at our events:

  • Help your local hospitals
  • Meet new people
  • Gain events experience for your CV
  • Develop skills in communication, customer service and team work
  • Experience a range of exciting events

Our Events Volunteer scheme is a flexible way to volunteer with Imperial Health Charity supporting our efforts to raise funds to improve patient care and support staff development at the five hospitals within the NHS Trust.

We are looking for Events Volunteers for a variety of events taking place on various days and times throughout the year. Some take place during the week while others are held at weekends, so regardless of your availability there will be an event for you to get involved with.

What you’ll get as an Events Volunteer:

  • Event t-shirt
  • Refreshments including meals where appropriate
  • Certificate
  • Other goodies specific to each event where available

How to apply to be an Events Volunteer:

  • Decide which events you want to do and check you are available
  • Download the role description and application form 
  • Fill out the application form and email it to us at: volunteering@imperialcharity.org.uk or post it to: Volunteering Department, Ground Floor, South Wing, Main Tower Block, Charing Cross Hospital, Fulham Palace Road, London W6 8RF
  • Please indicate which events you are volunteering for on page one of the application form

Once we’ve received your application form we will send you an Events Volunteer briefing pack with all of the information about us and our events to get you started. Just read through, complete the briefing questionnaire and send it back us. In the week leading up to the event we will email you with all the final joining instructions so you know where to go, what to wear and what time to arrive – so be sure to check your emails in the lead up.

 

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