Join the team

Current vacancies

Volunteering Support Officer

Contract: Permanent

Location: Hammersmith and Queen Charlotte's & Chelsea Hospitals

Hours of work: 35 hours per week 

Salary: £26,000 - £28,000 per annum 

Application closing date: Wednesday 31 July

Interviews: Friday 9 August

It is an exciting time to join our team. Since 2017 we have more than doubled the number of volunteers contributing to the work of the NHS in our five hospitals through our ambitious volunteering strategy. We have introduced new volunteer roles, opened our opportunities up to new audiences, created better methods of reward and recognition, implemented a volunteer management CRM and are working towards achieving the Investing in Volunteers quality standard.

The Volunteering Support Officer is a key new role in the department working with the team at their hospital to ensure that volunteers are well recruited, appointed, inducted, trained, supported and rewarded. This includes working closely with our Youth Volunteering Manager to support the volunteer journey for our recently established youth volunteering programme.

This role will be the first port of call for all enquiries relating to volunteering with us and will play a lead part in the early stages of the volunteer journey, ensuring that all enquiries and applicants receive a friendly and prompt response. As well as new people becoming volunteers, the Volunteering Support Officer will build strong relationships with all of our volunteers and the staff teams we work with, helping ensure we have a visible and helpful presence within the hospitals.

Each Volunteering Support Officer in the team also takes responsibility for a number of cross-site projects which support the development of our programme, ranging from our communications and engagement work, managing our awards programme and helping co-ordinate our events volunteering scheme.

We are looking for individuals who are love working with people and are empathetic to the motivations and characteristics of volunteers. The post holder will be a highly-organised administrator with experience in a fast-paced and collaborative team. The post holder will have excellent technology abilities with experience using databases, online systems and Microsoft Office programs to a highly proficient standard. The post holder will be able to work within project management principles with experience of collaborating within a team, juggling multiple pieces of work and delivering work to a high standard.

How to apply:

To find out more about the role, download the Volunteering Support Officer job pack here.

To apply, click here.

Looking for a volunteer role?

We are always looking for passionate individuals who share our values and want to make a difference to patients. Volunteering with the charity and the hospitals we support represents a fantastic opportunity for anyone wishing to gain a broad range of experience about the healthcare environment. Volunteers play a vital role in our work. Current volunteering opportunities can be found on our volunteering page.


At Imperial Health Charity, we are committed to the safeguarding and protection of children and adults at risk in our work. We will do everything possible to ensure that only those who are suitable to work with these vulnerable groups are recruited to work for us. Our roles are subject to a range of vetting checks including a criminal records disclosure.