Funding is available to support patients and families who are experiencing extreme financial difficulty as a direct result of their time in hospital. Members of staff employed by Imperial College Healthcare NHS Trust may apply, on behalf of a patient being cared for at one of the Trust’s five hospitals, for financial relief of up to £2,000.
Funds must be for a specific purpose to provide a positive impact on patients’ immediate and/or long-term health and welfare needs. Financial relief can be provided to support a patient with transport costs, accommodation, funeral expenses, baby-care essentials, clothing and other critical need items.
Applications must be submitted via our online grants management system, Flexigrant. We do not accept hard-copy applications. Please click here to access the online application form.
Up to £2,000. Financial restrictions apply within this amount. See ‘items costs the charity can support’.
The charity will assess applications and will make an award that is deemed suitable which may be different from the original amount requested.
Applications are accepted year-round with no formal deadlines. The charity strives to assess and respond to applications as soon as possible to meet the immediate need of the patient.
A decision will be made within 48 hours of receipt of an application.
- Applications must be submitted on behalf of the patient or family by a member of staff at Imperial College Healthcare NHS Trust. There is an exception for trainee GP contracts with the Royal Free but working at Imperial College Healthcare NHS Trust.
- The patient must be receiving inpatient or outpatient care at one of the Trust’s five hospitals (Charing Cross, Hammersmith, Queen Charlotte’s & Chelsea, St Mary’s and the Western Eye).
- There must be clear evidence of a real and critical need to provide financial assistance. Having compared the patient’s circumstances with those of the many others they have encountered in the course of their work, the member of staff must be satisfied that the case stands out in terms of both financial hardship and the relief that a grant from the fund might provide.
- For both inpatients and outpatients, the financial hardship must be a direct result of their time in hospital.
- Up to £2,000 is available per patient. Patients will need to keep proof of purchase receipts for expenditure and complete a receipt log form.
- The patient must not previously have received a grant from the fund in the same financial year. We can consider a repeat grant application after a year but the patient needs to have evidence of worsening financial hardship due to their time in hospital/treatment.
- Signatures are required as part of the application process from the applicant, patient and line manager. An application cannot be submitted or considered without obtaining all three signatures first.
- Unconditional awards.
- Rent arrears.
- Council tax.
- Treatment not covered by the NHS.
- Legal aid.
- Immigration fees.
- Overseas patients.
- Emergency accommodation or item requests.
- Accommodation (retrospective payments only. The charity cannot book accommodation). The Trust has visitor accommodation next to Hammersmith Hospital, please contact them directly to enquire https://www.imperial.nhs.uk/patients-and-visitors/visitor-information. The Charity can pay the accommodation office directly retrospectively for stays. Prior approval for all retrospective accommodation must be sought from the Charity beforehand.
- Hygiene essentials.
- Funeral costs.
- Essentials (e.g. clothing, laundry).
- White goods (up to £300).
- Utility bills (up to £500). This will only be considered as part of accumulated debt and where it is clear that it would make a significant difference to a patient’s recovery.
This list is not exhaustive. Please contact firstname.lastname@example.org to discuss other financial support requests.
- Payments are made to the patient/the patient’s family (exceptions depending on nature of grant request).
- Grants are usually paid by BACS but depending on the circumstance we are able to do payments through the Cashier’s Offices at the hospitals and Faster Bank Payments.
- BACS payments are subject to the payment schedules of the Charity’s Finance Department and therefore, not immediate.
- Payments over seasonal holidays/bank holidays are subject to delay.
For any additional information or guidance, please contact the charity’s grant team by emailing email@example.com or call 020 3857 9844.