Dresden Hardship Fund

The Dresden Hardship Fund is to support patients (and their families) who face additional and unexpected financial hardship, as a direct result of being treated in hospital as an inpatient or outpatient in one of the Trust’s hospitals (Charing Cross, Hammersmith, Queen Charlotte's & Chelsea, St Mary and Western Eye).

Members of staff employed by Imperial College Healthcare NHS Trust may apply, on behalf of a patient, for financial relief of up to £1,500.

Funds must be for a specific purpose to provide a positive impact on patients’ immediate and/or long-term health and welfare needs. Financial relief can be provided to support the needs of a patient (and their family) such as travel, accommodation, funeral expenses and other critical items.

Patients (and their families) need to fully explain to Trust staff their financial circumstances. They will need to demonstrate these additional and unexpected costs to be incurred are directly related to them having hospital treatment, and that short-term financial support will relieve their immediate financial hardship and aid in their recovery.

The charity will only pay for allowable costs that are incurred after a grant has been awarded (except emergency accommodation). Please read carefully costs that are allowed and not allowed below.

How can I apply?

Applications must be submitted via our online grants management system, Flexigrant. We do not accept hard-copy applications. Please click here to access the online application form.

How much can I apply for?

Up to £1,500 per patient.

The charity will assess applications and make an award that is deemed suitable, which may be different from the original amount requested.

Application timeframe

Applications are accepted year-round with no formal deadlines. The charity will aim to assess and respond to applications within two working days. We will inform you if there is a delay.

  • Applications must be submitted by a member of staff at Imperial College Healthcare NHS Trust on behalf of the patient or family.
  • The patient must be receiving inpatient or outpatient care at one of the Trust’s five hospitals (Charing Cross, Hammersmith, Queen Charlotte’s & Chelsea, St Mary’s and the Western Eye).
  • There must be clear evidence of a real and critical need to provide financial assistance. Having compared the patient’s circumstances with those of the many others Trust staff have encountered in the course of their work, Trust staff must be satisfied that the case stands out in terms of both financial hardship and the relief that a grant from the fund might provide.
  • For both inpatients and outpatients, the financial hardship must be a direct result of their time in hospital. If the patient is discharged and the grant is only used in part, the charity reserves to right to use the remaining balance of the grant to support other patients (and their families) in the future.
  • Up to £1,500 is available per patient. Patients must keep receipts for all allowed costs (excluding food) and complete a receipt log form.
  • The patient must not previously have received a grant from the fund in the same financial year. 
  • We can consider a repeat grant application after one year, but the patient must have evidence of worsening financial hardship as a result to their time in hospital/treatment.
  • Signatures are required as part of the application process from the applicant, the applicant’s line manager, and the patient/patient’s family. Trust staff cannot sign the Signatures of Approval document on behalf of the patient or the patient’s family. An application cannot be submitted or considered without obtaining all three signatures first.


Allowed and not allowed costs

For a breakdown of allowed and not allowed costs, click here.

We advise you strongly to consult the table to ensure you apply for the correct level of support available.

Financial information
  • Costs can only be incurred after a grant has been awarded (except emergency accommodation).
  • Payments are made in instalments. Subsequent instalments will be made after the charity has received receipts and the completed receipts log. The charity will indicate what receipts are required.
  • Payments are made only to the patient/the patient’s family.
  • Payment for funeral costs will be made directly to the funeral home.
  • Grants are usually paid by BACS and can take up to one week to process. BACS payments are subject to the payment schedules of the charity’s Finance Department.
  • The charity can make immediate same day payments when possible (excluding Fridays).
  • The charity can arrange same day emergency cash payments of up to £100 per grant awarded, through the Cashier’s Offices at the hospitals, provided we receive the request by 10am that day.
  • Payments over seasonal holidays/bank holidays are subject to delay. ​​​​
Further information

For any additional information or guidance, please contact the charity’s grant team: grants@imperialcharity.org.uk or call 020 3857 9844.