Supporting staff and patients at the peak of the pandemic

15 July 2020

Supporting staff and patients at the peak of the pandemic
Over the last few months, the NHS has faced its greatest ever challenge - but thanks to you, we've been able to support our remarkable hospital heroes every step of the way.

We launched an urgent fundraising appeal at the beginning of the coronavirus outbreak to help hard-working hospital staff and the most vulnerable patients.

Thanks to your generous donations and incredible fundraising feats, we've been able to help our hospitals in their hour of need.

Here's how your support is making a real difference right now ...

Supporting staff on the front line


For hard-working hospital staff facing the most extreme pressure, your generous donations have enabled us to fund additional counselling sessions - ensuring our NHS heroes have access to the best possible mental health and wellbeing support at this unprecedented time.

We've also invested in improvements to staff facilities, providing resource kits for more than 70 hospital teams to set up special rest areas - known as 'wobble rooms'. Each of these kits contained a range of essential items - from hand creams and facial wipes to radios and reading material - to help staff relax and recuperate.

With the support of our fantastic volunteers, we also ran three hospital shops at the peak of the crisis providing everyday essentials entirely free for NHS staff. Generous donations from hundreds of local businesses, restaurants and suppliers helped our funds go even further during this time.

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Helping patients at the most distressing time


To support patients during this incredibly distressing time, your donations have helped us provide tablet devices to dozens of hospital wards - giving those cut adrift from friends and family the opportunity to stay in touch with loved ones using video call software. We also made sure faster premium wifi was available to all our patients free of charge throughout the peak of the pandemic.

Thanks to our volunteers, we delivered 1,000 care packs containing toiletries and other overnight essentials to patients at the bedside, helping to make their time in hospital as comfortable as possible, We also distributed hundreds of art activity packs to help patients stay active and creative while on the wards. 

Meanwhile, for the most vulnerable patients, we awarded emergency grants to help them and their families cope with the sudden financial shock of an extended stay in hospital.

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You can read much more about how we've helped our hospitals respond to Covid-19 in our Focus magazine.

To find out more about our Covid-19 Relief Fund and how you can support staff and patients, click here.