Fundraiser FAQs

Whether you're holding a bake sale or jumping out of a plane, we're here to help you every step of your fundraising journey. Got a query? Read the most commonly asked questions below.

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Can I raise money for a specific ward, department or hospital?

Absolutely! You can raise money to support the ward, department or hospital that means the most to you.

First, get in touch to let us know where you’d like your fundraising to go. We’ll then protect your funds so they can be spent on projects that will make a difference for patients and NHS staff in your chosen area.

How do I set up an online fundraising page?

We recommend setting up a JustGiving page – it’s quick and easy, and the funds you raise are transferred directly to us. So you don’t need to worry about sending us any money.

To set up your page, just follow this link and then click on ‘Fundraise for us’ in the top right hand corner. From there you can follow the instructions to complete your page.

If you need any further support setting up your JustGiving page, our fundraising team will be happy to help. You can email us at fundraising@imperialcharity.org.uk

How can I send the money I raise to you?

Sending donations couldn’t be easier! Here are a few different options:

Online: You can send us the money you’ve raised via our website here. In the comments section, specify where you’d like your funds to go and we’ll ensure the money is allocated there.

Cheque: Please make your cheque payable to ‘Imperial Health Charity’, and include a note with your contact details, how you raised the money and which ward, department or hospital you’d like the funds to support.

Phone: If you’d like to make a card payment, a member of our fundraising team will be happy to help. You can call us on 020 3640 7766, Monday to Friday 9am – 5pm.

Bank Transfer: If you’d like to pay by bank transfer, it’s easiest to get in touch by email. You can email us at fundraising@imperialcharity.org.uk and a member of the team will get back to you.

In person: If you’d prefer to deliver the money you’ve raised in person, a member of our fundraising team can come to collect it from you at one of our five hospital sites – Charing Cross, Hammersmith, Queen Charlotte’s & Chelsea, St Mary’s or the Western Eye.

 

I’d like some promotional materials to help with my fundraising. Do you provide these?

When it comes to creating your fundraising materials, we're here to help. We can provide you with everything you might need - from posters and flyers that help you advertise your event to branded t-shirts and collection tins to make sure you look the part! You can get in touch with our fundraising team to discuss the resources that would be most helpful for you. Just email us at fundraising@imperialcharity.org.uk

How can I advertise and promote my event?

Once you’ve set up your fundraising page online, now is the time to share, share, share! Start by telling your friends, family and colleagues what you’re doing and encourage them to support you. Social media is another great way to promote your fundraising – use Instagram, Facebook, TikTok and Twitter to get the word out. You could also contact your local newspaper, put up posters at work or email out to all your contacts.

Don’t forget, we’re here to help you too. Our fundraising team will be happy to offer any advice and support you might need to make sure your fundraising is a big success.

Can I claim Gift Aid on the funds I’ve raised?

Yes, you can claim Gift Aid on personal donations made by UK tax payers. To claim Gift Aid on the funds you’ve raised, we’ll need the following information for each individual donor/sponsor who contributed to your total:

  • first name or initials
  • surname
  • full address, including postcode.

It’s also a good idea to encourage everyone who sponsors you or contributes to your JustGiving page to tick the Gift Aid box. This will help you increase your fundraising total at no extra cost.

Remember though, you won’t be able to claim Gift Aid if you’ve raised money through an event that involves giving your supporters something in return for their donation, such as a raffle or auction.

If you have any further questions about Gift Aid, feel free to email us at fundraising@imperialcharity.org.uk

Can I get matched funding through my employer?

Many employers offer matched funding up to a certain amount. You just need to ask! You’ll probably find your employer has a form that we need to fill in, or they may ask you for a letter from us confirming the amount you’ve raised. Either way, we’ll be happy to help. You can email us at fundraising@imperialcharity.org.uk.

I have registered for an event, with one of your charity places, but can no longer take part, what do I do?

If you aren’t able to take part, please let our fundraising team know as soon as possible and we can cancel your place in the event. If you would like to take part in another event later in the year or the next year, we will do our best to facilitate this. Unfortunately, your registration fee is non-refundable, but we can move any money already raised towards any future fundraising.

What happens if I don’t reach my minimum target for an event?

We set minimum fundraising amounts to make sure we cover the cost of purchasing event places, as well as allowing us to raise as much as we can to help our hospitals. In the worst case, we may lose money from that event place if the minimum amount is not raised - and in some cases, you might not be able to take part in the event.

Don’t worry – we’ll never ask you to make up the difference if you don’t reach the minimum amount. But hitting your target will help us make sure patients and NHS staff at our hospitals benefit from your amazing efforts.

It’s a good idea to think carefully about whether you can achieve the minimum fundraising amount before registering for a place in one of our events. If you’d like to talk to us about fundraising, we’re here to help! You can email us at fundraising@imperialcharity.org.uk or call 020 3640 7766.

I’d like to take part in multiple events for the charity, is this possible?

We are grateful that you would like to take part in a number of events for us, and yes this is possible.

However, if you would like to sign up with one of our charity places, we would ask you to consider the fundraising element of this. Each event has it’s own minimum sponsorship target, so if you take part in a number of events, you will need to pledge to raise each of these in total. Due to this, we recommend you sign up to one event at a time, in order to ensure you are comfortable with the fundraising target. You can still do this on one fundraising page and we will be able to support you with ideas and materials.

If you’d like to talk to us about this, you can email us at fundraising@imperialcharity.org.uk or call 020 3640 7766.

I have my own place in an event. Can I still raise money to support you?

Of course! Please get in touch with our fundraising team and let us know about your event. We’ll be happy to provide any support you might need.

Can my school or community group get involved to support you?

Yes! We’d love to hear from your school or community group. Please ask them to get in touch with our fundraising team. They can email us at fundraising@imperialcharity.org.uk or call 020 3640 7766.

I am representing a company, a foundation, or an individual and would like to support Imperial Health Charity in another way. How do I get in touch?

Thank you for your interest in supporting Imperial Health Charity. Our Philanthropy team would love to hear from you. Please contact us at fundraising@imperialcharity.org.uk and a member of the team will be in touch.

I’m fundraising because I have a personal story about receiving great care at one of the hospitals. Could this help me raise more money?

Many of our fundraisers get involved because they want to say thank you – thank you for the amazing care they or a loved one received from the incredible staff at our hospitals. Sharing your story can also be really helpful when it comes to inspiring and motivating friends, family and colleagues to support you.

We’d love to hear about your personal experience of care at our hospitals, so please get in touch with us if you’d like to share your story. We can also talk to you about opportunities to promote your fundraising through our regular newsletters and social media channels. Just email us at fundraising@imperialcharity.org.uk and a member of the team will be in touch.

Any other questions?

If you have further questions, please email at fundraising@imperialcharity.org.uk or call 020 3640 7766 to speak to a member of our team.