Terms and conditions

Data Protection Act

We are conscious of our responsibilities as a “data controller” under the Data Protection Act 2018 and we shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with that Act and all other applicable data protection laws and regulations.

Payment process

We use Sage Pay to collect/process transaction information. Please view Sage Pay’s security policy here. NDNA are responsible for the transaction. Credit card details are entered on a secured page and they are transferred using SSL. We accept 3D Secure transactions.


What are cookies?

Cookies are small text files placed on your computer by websites you visit. They are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the site. Some of the cookies we use are essential in order for parts of the website to operate. In the table below we have given a description and purpose for each cookie we use.

How do we use cookies on the website?

We use cookies on the website for our own internal purposes, to track how users navigate through the website. This helps us to evaluate and improve the Imperial Health Charity website and our online services. We use information derived from cookies in order to:

  • compile statistics on how our website is being used, which can help us to improve our website and online services
  • facilitate users’ ability to navigate through the website
  • ascertain whether the website is operating effectively
  • personalise and improve the service we offer you by understanding your preferences and establishing which areas of the website are most relevant to you.

We also use cookie technology with our online registration forms to ensure we maintain your confidentiality and security as you move through secure or password-protected areas of the website.

Third party cookies

We also use third party analytic tools when you visit our website. These tools acquire information (NOT including your name, address, email address or telephone number) about your visits to this website for statistic purposes.

Managing cookies

In your web browser you can control which types of cookies you allow. You can turn cookies on or off using your browser’s settings. You can also delete cookies and clear your browser’s cache (history). The Help menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. 

Want more information?

Further information about cookies and how to control their use is available from Who is Hosting This and Your Online Choices.