Information for volunteers
This page contains useful information for volunteers and important documents related to volunteering with Imperial Health Charity, which can be downloaded. If you have any questions about the documents below or want to discuss anything related to your volunteering please contact the Volunteering Manager at your main hospital site.
This document outlines how Imperial Health Charity will work with the Imperial College Healthcare NHS Trust to run the volunteering programme. It outlines key Trust policies and procedures that volunteers will need to follow and adhere to as well as key information about volunteering. It is strongly recommended that all volunteers and staff read this document.
Further Training Opportunities for Volunteers
As part of our plans for volunteering at Imperial College Healthcare NHS Trust, we have been looking at ways that we can offer additional learning through training, talks and networking events so that you can explore various topics to support you in your volunteer role.
We are really excited to be able to offer these sessions for volunteers within the Trust and hope that you can join us. Please see the details below for upcoming sessions and follow the instructions to book yourself on.
Delivering Service Excellence in Health and Social Care:
Delivering Service Excellence in Health and Social Care is one of the Welcome to Excellence series of customer service training programmes developed by Regional Tourist Board Partnerships Ltd. The training will be delivered by staff from the Volunteering Team and aims to help participants provide excellent service to all their service users.
See the Person, Not the Dementia:
This session will be delivered by Tommy Whitelaw, who after his mum Joan was diagnosed with vascular dementia, became a full-time carer. As a way to cope with the challenges of this, he started his blog ‘Tommy on Tour’, asking people to tell him their own stories of caring. This work has grown to become part of The Dementia Carers Voices project, run with the Health and Social Care Alliance.
Schwartz Rounds are group discussions that offer a space to share and reflect on the personal, emotional and social aspects of our work in healthcare. They run at the education centres of each site, 1-2pm, with lunch and registration from 12.30.
Each month CEO Tim Orchard and members of the executive team host sessions across our sites to share key developments in the Trust and answer any questions you may have.