Crisis Response Volunteer

How you can help Hammersmith Hospital during the COVID-19 crisis

We are looking for volunteers to support Hammersmith Hospital (W12) during this time of crisis. Volunteers can help us play a vital role in supporting the wellbeing of our clinical staff and keeping the hospital operational during a time of increased pressure on services.

The role will be varied to respond to the needs of the hospital, but will mainly focus on two key areas: supporting our clinical staff welfare/well-being and supporting the hospital to keep operational.

You will likely be assigned different tasks across the time you volunteer and being flexible with a positive approach is key to this role.

We are looking for volunteers who:

  • are aged 18 to 69
  • are able to travel to the hospital either on foot, bike or in a private vehicle
  • do not have a temperature or live with someone who does
  • do not have a new continuous cough or live with someone who does.

What you will be doing

  • Tasks will vary from day to day according to the hospital's needs, but will probably include one or more of the following:
  • Helping distribute food orders to hospital staff
  • Assisting site operations team with simple logistics tasks to meet the needs of the day
  • Helping assist people to follow the latest hygiene and government guidelines so we keep everyone safe
  • Running supplies to various locations around the hospital site
  • Any other identified tasks that are required that you feel comfortable undertaking

The skills you need

  • A friendly and approachable manner
  • A highly flexible approach
  • Be willing to get stuck in to whatever tasks are required with a positive attitude
  • Ability to work well with diverse group of staff and volunteers.
  • A patient, calm and friendly manner
  • Good communication skills
  • Good attention to detail
  • Comfortable being in a busy hospital environment.

What's in it for you

  • The opportunity to provide hands-on support at a time of national crisis
  • A volunteer uniform and identification
  • Recognition for your time spent volunteering through our length of service awards and thank you events
  • Reimbursement of out of pocket expenses for travel and refreshments
  • Support from our onsite response team

Our volunteer appointment journey for this role

  1. Submit your application here
  2. Our Volunteer Applicant Handler will review your application and arrange a time to have a video-call informal interview and check your ID documents for a DBS disclosure application (this role requires a DBS disclosure, please review this guidance and list of ID documents that you will need available in order for us to process your application to volunteer)
  3. Following your informal interview and ID document check via video call, we will submit your DBS application, request references from your nominated referees and send you the details for our online Core Training.
  4. You will need to spend a bit of time working through our online Volunteer Core Training.
  5. Once we have received satisfactory references and DBS disclosure and you have completed the online Volunteer Core Training we will get you signed up for your first shift in the hospital.
  6. On your first shift our Volunteer Onboarding Lead in our onsite response team will meet you and give you an onsite briefing and walkthrough before getting you deployed for your first tasks on shift.

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